KL24/7

What does it actually take to get a KLM flight airborne on time? *KL24/7* opens doors that usually remain closed to travelers. RTL 5 follows various KLM employees and reveals what happens behind the scenes. Viewers are introduced to gate agent Floyd, among others, who—like thousands of his colleagues—works under high pressure every day. After all, what happens when the weather suddenly turns, an aircraft develops technical issues, or a passenger is at risk of missing their connecting flight?